Disney Institute Insight: Why Your Co-Workers Might Be Your Most Important Customers
Learn why treating your team members with respect is just as important as delivering excellent customer service
Many organizations do not realize that emphasizing collaborative, positive internal communication translates to delivering excellent external service to customers.
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A Lesson from Disney Institute: Focus on the Little Things That Make Emotional Connections
Learn why personalized interactions are the key to providing great customer service
Today’s attendees have higher-than-ever expectations when it comes to the content of a meeting or conference.
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Event Trend First Look: Liquid-Nitrogen Action Station
See how this trendy culinary technique creates memorable experiences for event attendees
The meeting, convention and event industry is constantly evolving as new and exciting trends emerge. Whether these are related to décor, food and beverage, or technology,...
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Adulting at Disney: Explore Disney Springs
Discover the incredible new place where attendees can mix business with pleasure, dining, shopping and nightlife
With packed agendas, meeting and convention attendees are always looking to make the most of their free time while visiting Walt Disney World Resort in Florida.
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Spring Meetings Blossom During Epcot International Flower & Garden Festival
The 24th annual festival serves as a vibrant backdrop for unforgettable group events
Each spring at Walt Disney World Resort in Florida, stunning topiaries and floral displays combine with fresh market flavors at the Epcot International Flower and...
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